Returns & Exchanges
At Big Baller Brand, we stand by the quality of our premium apparel and footwear; if you are not 100% satisfied, you can return or exchange your unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring the tracking information is retained for your records during transit.
Receive Your Refund
After our warehouse team inspects the returned goods for quality assurance, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing