Frequently Asked Questions
Everything you need to know about the Triple B lifestyle.
How long will it take for my order to ship?
Standard shipping typically takes 7-10 business days. For limited edition drops and pre-order items, please refer to the specific timeline listed on the product page as these are crafted to order.
What is your return policy?
We accept returns on unworn and unwashed items with original tags attached within 30 days of delivery. Please note that certain exclusive footwear releases may be final sale.
How do I know I am getting the right size?
Our apparel and footwear generally run true to size. We provide a detailed size guide on every product page to help you find your perfect fit before you buy.
Do you offer international shipping?
Yes, Big Baller Brand ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
How can I track my package?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.